The Company
Continental Disc Corporation, LLC (“CDC”) designs and manufactures safety-critical products that protect pressure-containing vessels from catastrophic failure. CDC is headquartered in Liberty, Missouri (outside Kansas City), and Groth Corporation, a manufacturing operation in Houston, Texas, and Ahmedabad, India with additional sales offices in India, the Netherlands and China. CDC benefits from one of the most recognized brands in its industry and a reputation for outstanding quality earned over its more than 55 years of operation. CDC’s customers include blue-chip companies in the chemicals, oil and gas, pharmaceutical, general industrial, aerospace, defense, food and beverage, municipal, and other markets globally.
CDC’s manufacturing operations are high-mix, low-volume. CDC’s rupture discs are made in Liberty and rely on precise metal-cutting, stamping, scoring, machining, and assembly operations. Destructive and non-destructive testing is critical to validate that every production lot meets the customer’s specification. Material quality and consistency are critical, requiring lot traceability. CDC’s valve products are made in Houston and India. CDC purchases steel and aluminum forgings from external suppliers and machines, assembles, configures, and tests to produce final products. CDC excels at serving the most demanding industries and quality requirements, including conformance with NADCAP, AS9100D, ISO9001, ATEX, ASME, ITAR, UL and other certifications and standards bodies. CDC also possesses two flow labs that allow CDC’s engineers to design and certify products internally, a significant barrier to entry.
The Role
Based in Stafford, TX and reporting to the Manager, Global IT Service, The Systems Administrator oversees company network hardware and software systems, telecommunication systems and office equipment as well as providing help desk and off-peak hour support.
Requirements
- Support help desk function by providing user support on software and hardware issues and any other system issues for all company locations
- Support and maintain PCs, routers, switches, TSUs and other equipment including repairing and troubleshooting equipment locally, remotely and internationally
- Maintain and support computer and telecommunication system; tune systems for optimum performance and update as needed
- Resolution of desktop, server and network issues
- Maintain and manage client networks
- Provide recommendations for workflow and productivity enhancement
- Network Security management, including VPN administration and cybersecurity best practices
- Documentation of support procedures and network configurations
- Server and Network Administration
- Provide local and remote administration of client IT infrastructure including Server, security, networking, storage
- Perform all Tiers of support with the ability to escalate in an efficient manner as needed
- Research new trends and technologies leading to testing and justification for deployment
- Support new business systems implementations as needed
- Perform other duties as assigned, based on workload and business need
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in Computer Science, Information Technology
- Previous experience as Help Desk Technician preferred
- Experience in a manufacturing environment preferred
TECHNICAL/FUNCTION SPECIFIC:
- Working knowledge of Firewall and Server Administration
- Basic Active Directory knowledge
- Ability to provide remote desktop support
- Proficient in Windows 10, Office 365, Azure
- Strong interpersonal savvy, able to work efficiently and constructively with individuals and groups across levels, functions, culture and geography
- Excellent communication skills, able to communicate verbally and written, utilize active listening skills to troubleshoot and resolve user issues
- Proficient in Microsoft Office programs and wireless devices
- Report writing and ERP Support experience preferred
- Willingness and ability to follow all manufacturing procedures and company policies
- Attention to detail
- Concern for quality, accuracy and safety
- Ability to stay on task and manage time efficiently to meet deadlines
- Positive attitude and ability to work well with others, including peers, supervisors, executive management and outside vendors, representatives and visitors when called upon
PHYSICAL REQUIREMENTS:
- Motor skills sufficient to successfully and safely use required tools and machinery
- Ability to stand and/or walk for majority of scheduled shift, typically 8-10 hours per day, though possibly more when overtime is required
- Using proper lifting techniques, ability to lift up to 50 pounds as needed
- Ability to wear required personal protective equipment, including safety glasses and safety shoes
- Domestic travel to other company locations required up to 25% of the time
Benefits
The total rewards that you receive as a CDC employee go way beyond a paycheck. From competitive health and wellness insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.
Equal Opportunity Employer
As an Equal Opportunity Employer, CDC does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex orientation, gender identity, pregnancy, familial status, age, disability, veteran or military status, genetic information, or any other basis that would be in violation of any applicable federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities